


Dear Valued Customer:
Despite cases of COVID-19 continuing to persist globally, Hexion continues to operate its manufacturing sites and we wanted to recommit to you that we continue to take various precautionary measures to keep our associates safe and healthy so that we can continue to support you.
For example, we continue to follow guidance from public health officials and government agencies, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO). We are working closely with our sites to continually implement the appropriate protective measures and we are, of course, closely following all legislatively-mandated travel directives in the various countries where we operate. We have also maintained additional travel restrictions in place for our associates designed to reduce the risk from coronavirus. Finally, while some associates periodically work from our various offices, we also continue to utilize extended work from home options to protect our office associates, while adjusting our meeting protocols and processes at our manufacturing and research and development sites.
We continue to operate and serve our customers in all Hexion covered territories. We will continue to monitor the data and recommendations from the CDC and WHO and keep you informed regarding the status of our global operations.
In closing, I want to acknowledge all our associates who continue to safely operate our manufacturing sites and remain focused on serving you, our valued customers. Please contact your normal commercial or customer service contact with any questions regarding your orders. Thank you for your continued support.
Sincerely,
Craig Rogerson