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Hexion Response to the COVID-19 Virus


June 5, 2020

Dear Valued Customer: 

As governments around the world take action to reopen their respective economies, we wanted to recommit to you that we continue to take various precautionary measures to keep our associates safe and healthy so that we can continue to support you.    

For example, we are following guidance from public health officials and government agencies, including the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO).  We are working closely with our sites to take the appropriate protective measures and we are, of course, closely following all legislatively-mandated travel directives in the various countries where we operate.  We have also placed additional travel restrictions in place for our associates designed to reduce the risk from coronavirus.  Finally, while some associates are beginning to work from our various offices more regularly, we also continue to utilize extended work from home options to protect our office associates, while adjusting our meeting protocols and processes at our manufacturing sites.  

We are also following the guidelines of each country in which we operate as it relates to being deemed a business considered “critical infrastructure” enabling us to keep our sites running.  For example, the U.S. Department of Homeland Security (DHS) has identified the U.S. chemical industry and its workers as Essential Critical Infrastructure.  DHS expects the chemical industry to continue normal operations, while following CDC workforce and customer protection guidance. 

We will continue to monitor the data and recommendations from the CDC and WHO and keep you informed regarding the status of our global operations.     

Please contact your normal commercial or customer service contact with any questions regarding your orders.  Please join me in wishing Craig a speedy recovery and return to full health.  Thank you for your continued support.


George Knight

Acting CEO
Executive Vice President and Chief Financial Officer


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